Support Services

"Managing a school website is an important job, but not one without issues from time to time. To support you and your team, we are always there to provide help.

We are available on the telephone, via email or through our website. By arrangement we may even be able visit you in school.

We can also arrange for website photography and staff training. And our hosting service includes backups, security updates, development and tech support.

Please scroll down to learn more...

WEBSITE PHOTOGRAPHY

Great photographs always bring a website to life. And chosen well, they can have a major impact on the visual success of a school website design. High quality pictures help to add context, assist navigation and engage parents.

You can upload photos yourself. But for best results, we recommend working with a professional photographer. Somebody who is able to capture the moments and the essence of school life.

As part of our service, we can arrange for a CRB vetted photographer to spend a full day in school. Working with you, they will photograph teaching, learning and play, in a variety of school settings.

Unlike most school photography agencies, we won't take advantage with silly copyright rules. We'll just give you several hundred, high quality images on a memory stick and these will be yours to keep and use, however you want.


Photography Icon
Rates from £295*

For use with any school website provider


*Subject to location

ONBOARDING AND STAFF TRAINING

We've spent a huge amount of time in making our system easy to use.

Learning the basics is not difficult, and we will spend time with your key personnel to make the learning process a smooth one. Usually this will be over the phone and we also give you access to online video help as well.

By arrangement, we may also available to provide on-site training for teaching staff.

SITE MAINTENANCE AND SECURITY

Keeping your website online, safe and secure is a process which goes on quietly in the background. That said, it is important not to underestimate the value of robust infrastructure. But don't worry, we've got that covered.

 Key points ...

  • Green padlock security
  • Hosted in UK data centres
  • Automated hourly backups
  • 99.9% uptime guarantee
  • Regular security updates
  • Free major version updates
  • On-going development
  • Automatic domain name renewals
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TECH SUPPORT

  • Telephone and email support is always available
  • Technical support provided by experienced top level staff
  • Online video help

  

I'm interested. What now?

Just get in touch to arrange a demo