Fair use policies are fairly common among internet  providers and they exist to ensure a high quality of service for all customers.

In the case of a broadband supplier, they are to prevent a small minority of users from over-consuming the collective bandwidth that all other customers must share.

Because of the way that we operate our hosting service, we don't need to worry too much about bandwidth, but we do need to keep one eye on the amount of server space that our customers use.

For this reason, we apply a generous storage quota of 10GB for every school website and as a loyalty reward, we increase this amount by 1 GB every year.

This natural increase ensures that a school is unlikely to outgrow their quota. 

Extra storage is cheap and costs only £5 per GB per year. But please bare in mind that high resolution photos will consume more storage than normal digital photographs.

There is a but!

Self-hosted video is a different matter, and is not included in the quota because it has the potential to consume huge amounts of storage space and can also require intensive processing which can slow down a server.

So whilst we do support self-hosted video, we apply an annual 'excess' rate of £5 per GB for all video storage.

Public videos hosted on YouTube or Vimeo are nativley supported by our system at no additional cost.

You can also upload video to OneDrive, Google Drive or Dropbox and then show the video with an iframe or share link. As with YouTube and Vimeo, this method attracts no additional charges.

How big is a one minute high definition video?

Most modern smart phones are capable of shooting high definition (HD) video.

A one minute HD video requires approximately 150MB of storage. So 10 minutes of HD video requires at least 1.5GB of permanent storage space.

Technology continues to evolve, so please bare in mind that a 4K video is 4x larger than a HD video.

Moreover. For every video that is uploaded, multiple copies of it are automatically generated, to cater for different screen sizes and bandwidth situations.

The eventual storage requirement will therefore be greater than that of the original upload.

What is meant by high resolution photos?

Modern cameras and mobile phones usually work at a resolution of between 72 and 144 ppi (pixels per inch).

This pixel density displays good pictures on any screen size, whether it is a mobile phone or a high definition TV.

However, a professional photographer may sometimes require that pictures are of 300 ppi or more, for high quality prints, or if a picture is required for large format printing, such as with a banner or wall board.

The problem is that 300 ppi photos require almost 16x the storage space of a 72 ppi picture.

This is another reason for our fair use policy for storage.

Our fair use policy only applies to a very small number of customers and is nothing for a typical school to be concerned about.